It is the responsibility if the customer to provide us accurate information regarding the
product. You have to be clear and descriptive about your requirements.
The proofs and
mock-ups we send are the final depiction of your artwork, therefore it is
your responsibility to thoroughyly check the artwork if it's according to the
instructions provided by you. It is your responsibility
to proof read any text or check or match any colors, threads and any other design
elements. Once you approve the artwork you have to email us the artwork back on email
with a note mentioning approval of the attached work.
After placing the order it is not possible for us to refund you the paid amount for any
reason whatsoever. Please note that because you are ordering a custom product, the
product is of no use for us, therefore the order
placed will not be cancelled.
It is your responsibility to provide us the correct physicall
shipping address, once the
tracking code is provided to you we will not be responsible for any shipping delays
caused by the shipping company due to any force majure
or any other reason whatsoever. We will not be responsible for any inaccurate shipping
address or any misrouting of the shipment or delays due to any custom procedures.