TERMS & CONDITIONS
Creating customized products is a process that requires involvement and information from both the parties, which is you the customer and us the vendors. Therefore we have elaborated below the responsibilities of the parties involved in the process. Please read our terms and conditions of sale to avoid any confusion and discrepancies.
It is the responsibility if the customer to provide us accurate information regarding the product. You have to be clear and descriptive about your requirements.
The proofs and mock-ups we send are the final depiction of your artwork, therefore it is your responsibility to thoroughyly check the artwork if it's according to the instructions provided by you. It is your responsibility to proof read any text or check or match any colors, threads and any other design elements. Once you approve the artwork you have to email us the artwork back on email with a note mentioning approval of the attached work. After placing the order it is not possible for us to refund you the paid amount for any reason whatsoever. Please note that because you are ordering a custom product, the product is of no use for us, therefore the order placed will not be cancelled.
It is your responsibility to provide us the correct physicall shipping address, once the tracking code is provided to you we will not be responsible for any shipping delays caused by the shipping company due to any force majure or any other reason whatsoever. We will not be responsible for any inaccurate shipping address or any misrouting of the shipment or delays due to any custom procedures.
You should have the legal ownership of all trademarks, copyrights and logos. When you submit your artwork you warrant ultrapatches.com that you have the legal right to reproduce or have reproduced any artowork, logos and images that you provide us. You should make sure and certify that the artwork/designs/logos you submit to us do not infringe on the right of any individual or company in any manner whatsoever.
You should have the legal ownership of all trademarks, copyrights and logos. When you submit your artwork you warrant ultrapatches.com that you have the legal right to reproduce or have reproduced and artowork, logos and images. You should make sure and certify that the artwork/designs/logos you submit to us do not infringe on someones's right in any manner whatsoever.